About PrinterWithUs
Your trusted partner for professional printing solutions since 2015 - providing comprehensive printing equipment, supplies, and support services
Company Overview
PrinterWithUs is a leading online retailer specializing in comprehensive printing solutions for businesses, educational institutions, government agencies, and individual consumers. Established in 2015, we have grown to become one of the most trusted names in the printing industry, serving thousands of customers across the United States with premium-quality printers, accessories, and exceptional customer service.
Our extensive product catalog features cutting-edge printing technology from industry leaders including HP, Canon, Epson, Brother, Lexmark, and more. From compact home office printers to industrial-grade commercial solutions, we offer the perfect printing equipment for every need and budget.
Our Mission
At PrinterWithUs, our mission is to democratize access to professional-grade printing technology by providing businesses and individuals with the highest quality printers at competitive prices. We believe that everyone deserves access to reliable, professional-grade printing equipment backed by exceptional customer service, comprehensive technical support, and seamless delivery solutions.
Our Commitment to Excellence
- •Premium quality products from certified manufacturers with genuine warranties
- •Competitive pricing with regular promotions and bulk purchase discounts
- •Expert technical support and consultation services
- •Fast, reliable shipping with multiple delivery options
- •Comprehensive after-sales support and warranty services
Our Core Values
Quality Excellence
We exclusively offer authentic products from trusted manufacturers with genuine warranties and quality certifications. Every product undergoes rigorous quality checks before shipping.
Quality Commitment:
- ISO 9001 certified processes
- Manufacturer warranty coverage
- Quality assurance testing
Customer Service
Our dedicated support team provides personalized assistance, technical expertise, and comprehensive customer care throughout your entire journey with us.
Service Standards:
- 24/7 customer support
- Expert technical consultation
- Personalized recommendations
Reliability
We deliver dependable products and services with consistent quality, on-time delivery, and long-term support for all our customers.
Reliability Metrics:
- 99.5% on-time delivery rate
- Industry-leading warranty coverage
- Proven track record since 2015
Trust & Integrity
We build lasting relationships through transparent business practices, honest communication, and ethical operations that prioritize customer satisfaction.
Trust Indicators:
- A+ Better Business Bureau rating
- Verified customer reviews
- Secure payment processing
Our Journey & Evolution
The Beginning (2015-2017)
Founded in 2015 by a team of printing industry veterans, PrinterWithUs began with a simple vision: to make professional-grade printers accessible to everyone. Starting as a small operation in New York, we focused on understanding customer pain points and providing solutions that were both affordable and reliable. Our early days were spent building relationships with leading manufacturers like HP, Canon, Epson, and Brother, establishing direct partnerships that would become the foundation of our business.
During this foundational period, we developed our core philosophy: "Quality products, competitive prices, exceptional service." This philosophy guided our early product selection, pricing strategies, and customer service approach, quickly earning us a reputation for reliability in the local market.
Growth & Expansion (2018-2021)
As our reputation grew, so did our operations. By 2018, we had expanded our product catalog to include over 200 printer models across multiple categories: home office, small business, enterprise, photo printing, and specialized applications. We invested heavily in our e-commerce platform, creating an intuitive shopping experience with detailed product information, comprehensive specifications, and expert buying guides.
Our logistics network expanded during this period as well, with strategically located distribution centers enabling faster delivery across the United States. We also introduced our signature services: free shipping on all orders, 30-day return policy, and comprehensive technical support.
By 2021, PrinterWithUs had become a recognized name in the printing industry, serving over 50,000 customers annually with a 98% satisfaction rate and industry-leading customer service metrics.
Innovation & Modernization (2022-Present)
The last two years have seen PrinterWithUs embrace digital transformation and expand our service offerings. We launched our advanced online configurator, allowing customers to customize complex printing solutions for enterprise environments. Our AI-powered recommendation system helps customers find the perfect printer for their specific needs, considering factors like volume, quality requirements, connectivity, and budget.
We've also expanded our services to include installation, maintenance, and managed print services for businesses of all sizes. Our educational content library now includes over 500 articles, guides, and video tutorials, positioning us as a trusted resource for printing knowledge and expertise.
Our Leadership & Expertise
Our leadership team brings over 50 years of combined experience in the printing industry, with expertise spanning manufacturing, distribution, technology, and customer service. Our staff includes certified technicians, industry specialists, and customer service professionals dedicated to your success.
Industry Expertise
- •Technical certifications from leading manufacturers
- •Industry awards and recognition
- •Continuous training on latest technologies
- •Partnership with technology leaders
Customer Focus
- •Personalized consultation services
- •24/7 customer support availability
- •Comprehensive after-sales service
- •Flexible payment and financing options
Our Comprehensive Solutions
Product Categories
Home & Personal Use
- • Compact inkjet printers
- • Photo printers
- • All-in-one multifunction devices
- • Wireless printing solutions
Business Solutions
- • Office laser printers
- • High-volume production printers
- • Enterprise printing systems
- • Managed print services
Value-Added Services
Installation
Professional setup and configuration services
Maintenance
Preventive care and repair services
Consultation
Expert advice for your printing needs
Support & Resources
Technical Support
- • 24/7 phone and chat support
- • Online troubleshooting guides
- • Video tutorials and documentation
- • Remote diagnostic services
Educational Resources
- • Buying guides and comparisons
- • Technology insights and trends
- • Best practices and optimization
- • Industry news and updates
Recognition & Certifications
Our commitment to excellence has earned recognition from industry leaders, customers, and business organizations.